Privacy policy of We Are Caring's application
This Application collects some Personal Data from its Users.
Owner and Data Controller
We Are Caring Pte Ltd - 304 Orchard road #02-06 Singapore 238863Data Protection Officer (DPO) : David Bensadon. david@wearecaring.com / +65.3163.4636
Owner contact email: support@wearecaring.com
Types of Data collected
Among the types of Personal Data that this Application collects, by itself or through third parties, there are:first name; last name; phone number; email address; username; profile picture; social media accounts ;Trackers; Usage Data; device information; number of Users; number of sessions; session duration; In-app purchases; Application opens; Application updates; operating systems; country; various types of Data; UserID; Camera permission; Phone permission; payment info; purchase history; diagnostics; product interaction;physical address; gender; date of birth; geographic position; profession; company name; state; county;picture; city.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide thisData may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party servicesused by this Application serves the purpose of providing the Service required by the User, in addition to anyother purposes described in the present document and in the Cookie Policy, if available.
Users are responsible for any third-party Personal Data obtained, published or shared through thisApplication and confirm that they have the third party's consent to provide the Data to the Owner.
Mode and place of processing the Data
Methods of processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, orunauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizationalprocedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, theData may be accessible to certain types of persons in charge, involved with the operation of this Application(administration, sales, marketing, legal, system administration) or external parties (such as third-partytechnical service providers, mail carriers, hosting providers, IT companies, communications agencies)appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may berequested from the Owner at any time.
Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies:
- Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”),without having to rely on consent or any other of the following legal bases. This, however, does notapply, whenever the processing of Personal Data is subject to European data protection law;
- provision of Data is necessary for the performance of an agreement with the User and/or for any precontractual obligations thereof;processing is necessary for compliance with a legal obligation to which the Owner is subject;
- processing is related to a task that is carried out in the public interest or in the exercise of officialauthority vested in the Owner;processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a thirdparty.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and inparticular whether the provision of Personal Data is a statutory or contractual requirement, or a requirementnecessary to enter into a contract.
Place
The Data is processed at the Owner's operating offices and in any other places where the parties involved inthe processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country otherthan their own. To find out more about the place of processing of such transferred Data, Users can check thesection containing details about the processing of Personal Data.Users are also entitled to learn about the legal basis of Data transfers to a country outside the EuropeanUnion or to any international organization governed by public international law or set up by two or morecountries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.If any such transfer takes place, Users can find out more by checking the relevant sections of this documentor inquire with the Owner using the information provided in the contact section.
Retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collectedfor.Therefore:Personal Data collected for purposes related to the performance of a contract between the Owner andthe User shall be retained until such contract has been fully performed.Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long asneeded to fulfill such purposes. Users may find specific information regarding the legitimate interestspursued by the Owner within the relevant sections of this document or by contacting the Owner.The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consentto such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged toretain Personal Data for a longer period whenever required to do so for the performance of a legal obligationor upon order of an authority.Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right toerasure, the right to rectification and the right to data portability cannot be enforced after expiration of theretention period.
The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legalobligations, respond to enforcement requests, protect its rights and interests (or those of its Users or thirdparties), detect any malicious or fraudulent activity, as well as the following: Registration and authentication,Analytics, Displaying content from external platforms, Contacting the User, Tag Management, Beta Testing,
Device permissions for Personal Data access, Handling payments, Hosting and backend infrastructure,Managing contacts and sending messages, Platform services and hosting, Registration and authenticationprovided directly by this Application, Social features and Traffic optimization and distribution.For specific information about the Personal Data used for each purpose, the User may refer to the section“Detailed information on the processing of Personal Data”.
Device permissions for Personal Data access
Depending on the User's specific device, this Application may request certain permissions that allow it toaccess the User's device Data as described below.By default, these permissions must be granted by the User before the respective information can beaccessed. Once the permission has been given, it can be revoked by the User at any time. In order to revokethese permissions, Users may refer to the device settings or contact the Owner for support at the contactdetails provided in the present document.The exact procedure for controlling app permissions may be dependent on the User's device and software.Please note that the revoking of such permissions might impact the proper functioning of this Application.If User grants any of the permissions listed below, the respective Personal Data may be processed (i.eaccessed to, modified or removed) by this Application.
Camera permission
Used for accessing the camera or capturing images and video from the device.
Phone permission
Used for accessing a host of typical features associated with telephony. This enables, for instance, read-onlyaccess to the “phone state”, which means it enables access to the phone number of the device, currentmobile network information, or the status of any ongoing calls.
Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Analytics
The services contained in this section enable the Owner to monitor and analyze web traffic and can be usedto keep track of User behavior.Google AnalyticsGoogle Analytics is a web analysis service provided by Google LLC or by Google Ireland Limited, dependingon how the Owner manages the Data processing, (“Google”). Google utilizes the Data collected to track andexamine the use of this Application, to prepare reports on its activities and share them with other Googleservices.Google may use the Data collected to contextualize and personalize the ads of its own advertising network.Personal Data processed: Trackers; Usage Data.Place of processing: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy – Opt Out.
Google Analytics for Firebase
Google Analytics for Firebase or Firebase Analytics is an analytics service provided by Google LLC or byGoogle Ireland Limited, depending on how the Owner manages the Data processing.In order to understand Google's use of Data, consult Google's partner policy.
Firebase Analytics may share Data with other tools provided by Firebase, such as Crash Reporting,Authentication, Remote Config or Notifications. The User may check this privacy policy to find a detailedexplanation about the other tools used by the Owner.This Application uses identifiers for mobile devices and technologies similar to cookies to run the FirebaseAnalytics service.Users may opt-out of certain Firebase features through applicable device settings, such as the deviceadvertising settings for mobile phones or by following the instructions in other Firebase related sections ofthis privacy policy, if available.Personal Data processed: Application opens; Application updates; device information; In-app purchases;number of sessions; number of Users; operating systems; session duration; Usage Data.Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.
Beta Testing
This type of service makes it possible to manage User access to this Application, or parts of it, for thepurpose of testing a certain feature or the entire Application.The service provider may automatically collect data related to crashes and statistics related to the User's useof this Application in a personally identifiable form.Google Play Beta TestingGoogle Play Beta Testing is a beta testing service provided by Google LLC or by Google Ireland Limited,depending on how the Owner manages the Data processing.Personal Data processed: device information; phone number; Usage Data.Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.Contacting the UserMailing list or newsletter (this Application)By registering on the mailing list or for the newsletter, the User’s email address will be added to the contactlist of those who may receive email messages containing information of commercial or promotional natureconcerning this Application. Your email address might also be added to this list as a result of signing up tothis Application or after making a purchase.Personal Data processed: email address; first name; last name; phone number.Contact form (this Application)By filling in the contact form with their Data, the User authorizes this Application to use these details to replyto requests for information, quotes or any other kind of request as indicated by the form’s header.Personal Data processed: country; email address; first name; last name; phone number; User ID; varioustypes of Data.Phone contact (this Application)Users that provided their phone number might be contacted for commercial or promotional purposes relatedto this Application, as well as for fulfilling support requests.Personal Data processed: phone number.Device permissions for Personal Data accessThis Application requests certain permissions from Users that allow it to access the User's device Data asdescribed below.Device permissions for Personal Data access (this Application)This Application requests certain permissions from Users that allow it to access the User's device Data assummarized here and described within this document.Personal Data processed: Camera permission; Phone permission.Displaying content from external platformsThis type of service allows you to view content hosted on external platforms directly from the pages of thisApplication and interact with them.This type of service might still collect web traffic data for the pages where the service is installed, even whenUsers do not use it.Google FontsGoogle Fonts is a typeface visualization service provided by Google LLC or by Google Ireland Limited,depending on how the Owner manages the Data processing, that allows this Application to incorporatecontent of this kind on its pages.Personal Data processed: Trackers; Usage Data.Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.Handling paymentsUnless otherwise specified, this Application processes any payments by credit card, bank transfer or othermeans via external payment service providers. In general and unless where otherwise stated, Users arerequested to provide their payment details and personal information directly to such payment serviceproviders. This Application isn't involved in the collection and processing of such information: instead, it willonly receive a notification by the relevant payment service provider as to whether payment has beensuccessfully completed.Android Pay (Google LLC)Android Pay is a payment service provided by Google LLC, which allows Users to make payments using theirmobile phones.Personal Data processed: email address; first name; last name; phone number; Usage Data.Place of processing: United States – Privacy Policy.Apple Pay (Apple Inc.)Apple Pay is a payment service provided by Apple Inc., which allows Users to make payments using theirmobile phones.Personal Data processed: first name; last name; payment info; phone number; purchase history; Usage Data.Place of processing: United States – Privacy Policy.RevenueCat (RevenueCat, Inc.)RevenueCat is a payment service provided by RevenueCat, Inc. The service allows the Owner to monitor andanalyze the User and their purchase history and can be used to keep track of User behavior.Personal Data processed: Application opens; device information; Trackers; Usage Data; User ID.Place of processing: United States – Privacy Policy – Opt Out.Hosting and backend infrastructureThis type of service has the purpose of hosting Data and files that enable this Application to run and bedistributed as well as to provide a ready-made infrastructure to run specific features or parts of thisApplication.Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.Firebase Cloud StorageFirebase Cloud Storage is a hosting service provided by Google Ireland Limited or by Google LLC, dependingon how the Owner manages the Data processing.Personal Data processed: Usage Data; various types of Data as specified in the privacy policy of the service.Place of processing: Singapore – Privacy Policy; Singapore – Privacy Policy.Google Cloud StorageGoogle Cloud Storage is a hosting service provided by Google LLC or by Google Ireland Limited, dependingon how the Owner manages the Data processing.Personal Data processed: various types of Data as specified in the privacy policy of the service.Place of processing: Singapore – Privacy Policy; Singapore – Privacy Policy.Managing contacts and sending messagesThis type of service makes it possible to manage a database of email contacts, phone contacts or any othercontact information to communicate with the User.These services may also collect data concerning the date and time when the message was viewed by theUser, as well as when the User interacted with it, such as by clicking on links included in the message.Firebase Cloud MessagingFirebase Cloud Messaging is a message sending service provided by Google Ireland Limited or by GoogleLLC, depending on how the Owner manages the Data processing. Firebase Cloud Messaging allows theOwner to send messages and notifications to Users across platforms such as Android, iOS, and the web.Messages can be sent to single devices, groups of devices, or specific topics or User segments.Personal Data processed: various types of Data as specified in the privacy policy of the service.Place of processing: Singapore – Privacy Policy; Singapore – Privacy Policy.Firebase Notifications (Google LLC)Firebase Notifications is a message sending service provided by Google LLC. Firebase Notifications can beintegrated with Firebase Analytics to target analytics-based audiences and track opening and conversionevents.Personal Data processed: various types of Data as specified in the privacy policy of the service.Place of processing: United States – Privacy Policy.Mailgun (Mailgun Technologies, Inc.)Mailgun is an email address management and message sending service provided by Mailgun Technologies,Inc.Personal Data processed: email address; first name; last name; Usage Data.Place of processing: United States – Privacy Policy.Platform services and hostingThese services have the purpose of hosting and running key components of this Application, thereforeallowing the provision of this Application from within a unified platform. Such platforms provide a wide rangeof tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce,payment processing – that imply the collection and handling of Personal Data.Some of these services work through geographically distributed servers, making it difficult to determine theactual location where the Personal Data are stored.App Store Connect (Apple Inc.)This Application is distributed on Apple's App Store, a platform for the distribution of mobile apps, providedby Apple Inc.App Store Connect enables the Owner to manage this Application on Apple's App Store. Depending on theconfiguration, App Store Connect provides the Owner with analytics data on user engagement and appdiscovery, marketing campaigns, sales, in-app purchases, and payments to measure the performance of thisApplication. App Store Connect only collects such data from Users who have agreed to share them with theOwner. Users may find more information on how to opt out via their device settings here.Personal Data processed: diagnostics; product interaction; purchase history; Usage Data; User ID.Place of processing: United States – Privacy Policy.Google Play StoreThis Application is distributed on the Google Play Store, a platform for the distribution of mobile apps,provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Dataprocessing.By virtue of being distributed via this app store, Google collects usage and diagnostics data and shareaggregate information with the Owner. Much of this information is processed on an opt-in basis.Users may opt-out of this analytics feature directly through their device settings. More information on how tomanage analysis settings can be found on this page.Personal Data processed: Usage Data.Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.Webflow (Webflow, Inc.)Webflow is a platform provided by Webflow, Inc. that allows the Owner to build, run and host thisApplication. Webflow is highly customizable and can host websites from simple blogs to complex ecommerce platforms.Personal Data processed: Trackers; Usage Data.Place of processing: United States – Privacy Policy – Opt out.Registration and authenticationBy registering or authenticating, Users allow this Application to identify them and give them access todedicated services.Depending on what is described below, third parties may provide registration and authentication services. Inthis case, this Application will be able to access some Data, stored by these third-party services, forregistration or identification purposes.Some of the services listed below may also collect Personal Data for targeting and profiling purposes; to findout more, please refer to the description of each service.Firebase Authentication (Google Ireland Limited)Firebase Authentication is a registration and authentication service provided by Google Ireland Limited. Tosimplify the registration and authentication process, Firebase Authentication can make use of third-partyidentity providers and save the information on its platform.Personal Data processed: email address; first name; last name; phone number; profile picture; social mediaaccounts ; username.Place of processing: Ireland – Privacy Policy.Registration and authentication provided directly by this ApplicationBy registering or authenticating, Users allow this Application to identify them and give them access todedicated services. The Personal Data is collected and stored for registration or identification purposes only.The Data collected are only those necessary for the provision of the service requested by the Users.Direct registration (this Application)The User registers by filling out the registration form and providing the Personal Data directly to thisApplication.Personal Data processed: phone number.Social featuresPublic profile (this Application)Users may have public profiles that other Users can display. In addition to the Personal Data provided, thisprofile may contain Users' interactions with this Application.Personal Data processed: city; company name; country; county; date of birth; email address; first name;gender; geographic position; last name; phone number; physical address; picture; profession; state.Inviting and suggesting friends (this Application)This Application may use the Personal Data provided to allow Users to invite their friends - for examplethrough the address book, if access has been provided - and to suggest friends or connections inside it.Personal Data processed: various types of Data.Firebase InvitesFirebase Invites is a social feature provided by Google LLC or by Google Ireland Limited, depending on howthe Owner manages the Data processing, that enables Users to share this Application. The sharing maycontain referral codes, or content from within this Application and may be done via email or SMS. Sharing istracked with Google Analytics for Firebase, which informs the Owner that the User has opened or installedthis Application via invite.Personal Data processed: various types of Data as specified in the privacy policy of the service.Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.Firebase Dynamic LinksFirebase Dynamic Links is a social feature provided by Google LLC or by Google Ireland Limited, dependingon how the Owner manages the Data processing. Dynamic Links are tracked within Firebase or GoogleAnalytics for Firebase, which informs the Owner about the details of the User journey to and within thisApplication.Personal Data processed: various types of Data as specified in the privacy policy of the service.Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.Tag ManagementThis type of service helps the Owner to manage the tags or scripts needed on this Application in a centralizedfashion.This results in the Users' Data flowing through these services, potentially resulting in the retention of thisData.Google Tag ManagerGoogle Tag Manager is a tag management service provided by Google LLC or by Google Ireland Limited,depending on how the Owner manages the Data processing.Personal Data processed: Trackers; Usage Data.Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.Traffic optimization and distributionThis type of service allows this Application to distribute their content using servers located across differentcountries and to optimize their performance. Which Personal Data are processed depends on the characteristics and the way these services areimplemented. Their function is to filter communications between this Application and the User's browser.Considering the widespread distribution of this system, it is difficult to determine the locations to which thecontents that may contain Personal Information of the User are transferred.Cloudflare (Cloudflare Inc.)Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.The way Cloudflare is integrated means that it filters all the traffic through this Application, i.e.,communication between this Application and the User's browser, while also allowing analytical data from thisApplication to be collected.Personal Data processed: Trackers; various types of Data as specified in the privacy policy of the service.Place of processing: United States – Privacy Policy.The rights of UsersUsers may exercise certain rights regarding their Data processed by the Owner.In particular, Users have the right to do the following:Withdraw their consent at any time. Users have the right to withdraw consent where they havepreviously given their consent to the processing of their Personal Data.Object to processing of their Data. Users have the right to object to the processing of their Data ifthe processing is carried out on a legal basis other than consent. Further details are provided in thededicated section below.Access their Data. Users have the right to learn if Data is being processed by the Owner, obtaindisclosure regarding certain aspects of the processing and obtain a copy of the Data undergoingprocessing.Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for itto be updated or corrected.Restrict the processing of their Data. Users have the right, under certain circumstances, to restrictthe processing of their Data. In this case, the Owner will not process their Data for any purpose otherthan storing it.Have their Personal Data deleted or otherwise removed. Users have the right, under certaincircumstances, to obtain the erasure of their Data from the Owner.Receive their Data and have it transferred to another controller. Users have the right to receivetheir Data in a structured, commonly used and machine readable format and, if technically feasible, tohave it transmitted to another controller without any hindrance. This provision is applicable providedthat the Data is processed by automated means and that the processing is based on the User's consent,on a contract which the User is part of or on pre-contractual obligations thereof.Lodge a complaint. Users have the right to bring a claim before their competent data protectionauthority.Details about the right to object to processingWhere Personal Data is processed for a public interest, in the exercise of an official authority vested in theOwner or for the purposes of the legitimate interests pursued by the Owner, Users may object to suchprocessing by providing a ground related to their particular situation to justify the objection.Users must know that, however, should their Personal Data be processed for direct marketing purposes, theycan object to that processing at any time without providing any justification. To learn, whether the Owner isprocessing Personal Data for direct marketing purposes, Users may refer to the relevant sections of thisdocument.How to exercise these rightsAny requests to exercise User rights can be directed to the Owner through the contact details provided inthis document. These requests can be exercised free of charge and will be addressed by the Owner as earlyas possible and always within one month.Additional information about Data collection and processingLegal actionThe User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading topossible legal action arising from improper use of this Application or the related Services.The User declares to be aware that the Owner may be required to reveal personal data upon request ofpublic authorities.Additional information about User's Personal DataIn addition to the information contained in this privacy policy, this Application may provide the User withadditional and contextual information concerning particular Services or the collection and processing ofPersonal Data upon request.System logs and maintenanceFor operation and maintenance purposes, this Application and any third-party services may collect files thatrecord interaction with this Application (System logs) use other Personal Data (such as the IP Address) forthis purpose.Information not contained in this policyMore details concerning the collection or processing of Personal Data may be requested from the Owner atany time. Please see the contact information at the beginning of this document.How “Do Not Track” requests are handledThis Application does not support “Do Not Track” requests.To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please readtheir privacy policies.Changes to this privacy policyThe Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on thispage and possibly within this Application and/or - as far as technically and legally feasible - sending a noticeto Users via any contact information available to the Owner. It is strongly recommended to check this pageoften, referring to the date of the last modification listed at the bottom.Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shallcollect new consent from the User, where required.Definitions and legal referencesPersonal Data (or Data)Any information that directly, indirectly, or in connection with other information — including a personalidentification number — allows for the identification or identifiability of a natural person.Usage DataInformation collected automatically through this Application (or third-party services employed in thisApplication), which can include: the IP addresses or domain names of the computers utilized by the Userswho use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, themethod utilized to submit the request to the server, the size of the file received in response, the numericalcode indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, thefeatures of the browser and the operating system utilized by the User, the various time details per visit (e.g.,the time spent on each page within the Application) and the details about the path followed within theApplication with special reference to the sequence of pages visited, and other parameters about the deviceoperating system and/or the User's IT environment.UserThe individual using this Application who, unless otherwise specified, coincides with the Data Subject.Data SubjectThe natural person to whom the Personal Data refers.Data Processor (or Data Supervisor)The natural or legal person, public authority, agency or other body which processes Personal Data on behalfof the Controller, as described in this privacy policy.Data Controller (or Owner)The natural or legal person, public authority, agency or other body which, alone or jointly with others,determines the purposes and means of the processing of Personal Data, including the security measuresconcerning the operation and use of this Application. The Data Controller, unless otherwise specified, is theOwner of this Application.This ApplicationThe means by which the Personal Data of the User is collected and processed.ServiceThe service provided by this Application as described in the relative terms (if available) and on thissite/application.European Union (or EU)Unless otherwise specified, all references made within this document to the European Union include allcurrent member states to the European Union and the European Economic Area.CookieCookies are Trackers consisting of small sets of data stored in the User's browser.TrackerTracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tagsand fingerprinting - that enables the tracking of Users, for example by accessing or storing information onthe User’s device.Legal informationThis privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 ofRegulation (EU) 2016/679 (General Data Protection Regulation).This privacy policy relates solely to this Application, if not stated otherwise within this document.Latest update: July 27, 2022
We Are Caring Pte Ltd - 304 Orchard road #02-06 Singapore 238863Data Protection Officer (DPO) : David Bensadon. david@wearecaring.com / +65.3163.4636
Owner contact email: support@wearecaring.com
Types of Data collected
Among the types of Personal Data that this Application collects, by itself or through third parties, there are:first name; last name; phone number; email address; username; profile picture; social media accounts ;Trackers; Usage Data; device information; number of Users; number of sessions; session duration; In-app purchases; Application opens; Application updates; operating systems; country; various types of Data; UserID; Camera permission; Phone permission; payment info; purchase history; diagnostics; product interaction;physical address; gender; date of birth; geographic position; profession; company name; state; county;picture; city.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide thisData may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party servicesused by this Application serves the purpose of providing the Service required by the User, in addition to anyother purposes described in the present document and in the Cookie Policy, if available.
Users are responsible for any third-party Personal Data obtained, published or shared through thisApplication and confirm that they have the third party's consent to provide the Data to the Owner.
Mode and place of processing the Data
Methods of processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, orunauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizationalprocedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, theData may be accessible to certain types of persons in charge, involved with the operation of this Application(administration, sales, marketing, legal, system administration) or external parties (such as third-partytechnical service providers, mail carriers, hosting providers, IT companies, communications agencies)appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may berequested from the Owner at any time.
Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies:
- Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”),without having to rely on consent or any other of the following legal bases. This, however, does notapply, whenever the processing of Personal Data is subject to European data protection law;
- provision of Data is necessary for the performance of an agreement with the User and/or for any precontractual obligations thereof;processing is necessary for compliance with a legal obligation to which the Owner is subject;
- processing is related to a task that is carried out in the public interest or in the exercise of officialauthority vested in the Owner;processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a thirdparty.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and inparticular whether the provision of Personal Data is a statutory or contractual requirement, or a requirementnecessary to enter into a contract.
Place
The Data is processed at the Owner's operating offices and in any other places where the parties involved inthe processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country otherthan their own. To find out more about the place of processing of such transferred Data, Users can check thesection containing details about the processing of Personal Data.Users are also entitled to learn about the legal basis of Data transfers to a country outside the EuropeanUnion or to any international organization governed by public international law or set up by two or morecountries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.If any such transfer takes place, Users can find out more by checking the relevant sections of this documentor inquire with the Owner using the information provided in the contact section.
Retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collectedfor.Therefore:Personal Data collected for purposes related to the performance of a contract between the Owner andthe User shall be retained until such contract has been fully performed.Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long asneeded to fulfill such purposes. Users may find specific information regarding the legitimate interestspursued by the Owner within the relevant sections of this document or by contacting the Owner.The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consentto such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged toretain Personal Data for a longer period whenever required to do so for the performance of a legal obligationor upon order of an authority.Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right toerasure, the right to rectification and the right to data portability cannot be enforced after expiration of theretention period.
The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legalobligations, respond to enforcement requests, protect its rights and interests (or those of its Users or thirdparties), detect any malicious or fraudulent activity, as well as the following: Registration and authentication,Analytics, Displaying content from external platforms, Contacting the User, Tag Management, Beta Testing,
Device permissions for Personal Data access, Handling payments, Hosting and backend infrastructure,Managing contacts and sending messages, Platform services and hosting, Registration and authenticationprovided directly by this Application, Social features and Traffic optimization and distribution.For specific information about the Personal Data used for each purpose, the User may refer to the section“Detailed information on the processing of Personal Data”.
Device permissions for Personal Data access
Depending on the User's specific device, this Application may request certain permissions that allow it toaccess the User's device Data as described below.By default, these permissions must be granted by the User before the respective information can beaccessed. Once the permission has been given, it can be revoked by the User at any time. In order to revokethese permissions, Users may refer to the device settings or contact the Owner for support at the contactdetails provided in the present document.The exact procedure for controlling app permissions may be dependent on the User's device and software.Please note that the revoking of such permissions might impact the proper functioning of this Application.If User grants any of the permissions listed below, the respective Personal Data may be processed (i.eaccessed to, modified or removed) by this Application.
Camera permission
Used for accessing the camera or capturing images and video from the device.
Phone permission
Used for accessing a host of typical features associated with telephony. This enables, for instance, read-onlyaccess to the “phone state”, which means it enables access to the phone number of the device, currentmobile network information, or the status of any ongoing calls.
Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Analytics
The services contained in this section enable the Owner to monitor and analyze web traffic and can be usedto keep track of User behavior.Google AnalyticsGoogle Analytics is a web analysis service provided by Google LLC or by Google Ireland Limited, dependingon how the Owner manages the Data processing, (“Google”). Google utilizes the Data collected to track andexamine the use of this Application, to prepare reports on its activities and share them with other Googleservices.Google may use the Data collected to contextualize and personalize the ads of its own advertising network.Personal Data processed: Trackers; Usage Data.Place of processing: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy – Opt Out.
Google Analytics for Firebase
Google Analytics for Firebase or Firebase Analytics is an analytics service provided by Google LLC or byGoogle Ireland Limited, depending on how the Owner manages the Data processing.In order to understand Google's use of Data, consult Google's partner policy.
Firebase Analytics may share Data with other tools provided by Firebase, such as Crash Reporting,Authentication, Remote Config or Notifications. The User may check this privacy policy to find a detailedexplanation about the other tools used by the Owner.This Application uses identifiers for mobile devices and technologies similar to cookies to run the FirebaseAnalytics service.Users may opt-out of certain Firebase features through applicable device settings, such as the deviceadvertising settings for mobile phones or by following the instructions in other Firebase related sections ofthis privacy policy, if available.Personal Data processed: Application opens; Application updates; device information; In-app purchases;number of sessions; number of Users; operating systems; session duration; Usage Data.Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.
Beta Testing
This type of service makes it possible to manage User access to this Application, or parts of it, for thepurpose of testing a certain feature or the entire Application.The service provider may automatically collect data related to crashes and statistics related to the User's useof this Application in a personally identifiable form.Google Play Beta TestingGoogle Play Beta Testing is a beta testing service provided by Google LLC or by Google Ireland Limited,depending on how the Owner manages the Data processing.Personal Data processed: device information; phone number; Usage Data.Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.Contacting the UserMailing list or newsletter (this Application)By registering on the mailing list or for the newsletter, the User’s email address will be added to the contactlist of those who may receive email messages containing information of commercial or promotional natureconcerning this Application. Your email address might also be added to this list as a result of signing up tothis Application or after making a purchase.Personal Data processed: email address; first name; last name; phone number.Contact form (this Application)By filling in the contact form with their Data, the User authorizes this Application to use these details to replyto requests for information, quotes or any other kind of request as indicated by the form’s header.Personal Data processed: country; email address; first name; last name; phone number; User ID; varioustypes of Data.Phone contact (this Application)Users that provided their phone number might be contacted for commercial or promotional purposes relatedto this Application, as well as for fulfilling support requests.Personal Data processed: phone number.Device permissions for Personal Data accessThis Application requests certain permissions from Users that allow it to access the User's device Data asdescribed below.Device permissions for Personal Data access (this Application)This Application requests certain permissions from Users that allow it to access the User's device Data assummarized here and described within this document.Personal Data processed: Camera permission; Phone permission.Displaying content from external platformsThis type of service allows you to view content hosted on external platforms directly from the pages of thisApplication and interact with them.This type of service might still collect web traffic data for the pages where the service is installed, even whenUsers do not use it.Google FontsGoogle Fonts is a typeface visualization service provided by Google LLC or by Google Ireland Limited,depending on how the Owner manages the Data processing, that allows this Application to incorporatecontent of this kind on its pages.Personal Data processed: Trackers; Usage Data.Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.Handling paymentsUnless otherwise specified, this Application processes any payments by credit card, bank transfer or othermeans via external payment service providers. In general and unless where otherwise stated, Users arerequested to provide their payment details and personal information directly to such payment serviceproviders. This Application isn't involved in the collection and processing of such information: instead, it willonly receive a notification by the relevant payment service provider as to whether payment has beensuccessfully completed.Android Pay (Google LLC)Android Pay is a payment service provided by Google LLC, which allows Users to make payments using theirmobile phones.Personal Data processed: email address; first name; last name; phone number; Usage Data.Place of processing: United States – Privacy Policy.Apple Pay (Apple Inc.)Apple Pay is a payment service provided by Apple Inc., which allows Users to make payments using theirmobile phones.Personal Data processed: first name; last name; payment info; phone number; purchase history; Usage Data.Place of processing: United States – Privacy Policy.RevenueCat (RevenueCat, Inc.)RevenueCat is a payment service provided by RevenueCat, Inc. The service allows the Owner to monitor andanalyze the User and their purchase history and can be used to keep track of User behavior.Personal Data processed: Application opens; device information; Trackers; Usage Data; User ID.Place of processing: United States – Privacy Policy – Opt Out.Hosting and backend infrastructureThis type of service has the purpose of hosting Data and files that enable this Application to run and bedistributed as well as to provide a ready-made infrastructure to run specific features or parts of thisApplication.Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.Firebase Cloud StorageFirebase Cloud Storage is a hosting service provided by Google Ireland Limited or by Google LLC, dependingon how the Owner manages the Data processing.Personal Data processed: Usage Data; various types of Data as specified in the privacy policy of the service.Place of processing: Singapore – Privacy Policy; Singapore – Privacy Policy.Google Cloud StorageGoogle Cloud Storage is a hosting service provided by Google LLC or by Google Ireland Limited, dependingon how the Owner manages the Data processing.Personal Data processed: various types of Data as specified in the privacy policy of the service.Place of processing: Singapore – Privacy Policy; Singapore – Privacy Policy.Managing contacts and sending messagesThis type of service makes it possible to manage a database of email contacts, phone contacts or any othercontact information to communicate with the User.These services may also collect data concerning the date and time when the message was viewed by theUser, as well as when the User interacted with it, such as by clicking on links included in the message.Firebase Cloud MessagingFirebase Cloud Messaging is a message sending service provided by Google Ireland Limited or by GoogleLLC, depending on how the Owner manages the Data processing. Firebase Cloud Messaging allows theOwner to send messages and notifications to Users across platforms such as Android, iOS, and the web.Messages can be sent to single devices, groups of devices, or specific topics or User segments.Personal Data processed: various types of Data as specified in the privacy policy of the service.Place of processing: Singapore – Privacy Policy; Singapore – Privacy Policy.Firebase Notifications (Google LLC)Firebase Notifications is a message sending service provided by Google LLC. Firebase Notifications can beintegrated with Firebase Analytics to target analytics-based audiences and track opening and conversionevents.Personal Data processed: various types of Data as specified in the privacy policy of the service.Place of processing: United States – Privacy Policy.Mailgun (Mailgun Technologies, Inc.)Mailgun is an email address management and message sending service provided by Mailgun Technologies,Inc.Personal Data processed: email address; first name; last name; Usage Data.Place of processing: United States – Privacy Policy.Platform services and hostingThese services have the purpose of hosting and running key components of this Application, thereforeallowing the provision of this Application from within a unified platform. Such platforms provide a wide rangeof tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce,payment processing – that imply the collection and handling of Personal Data.Some of these services work through geographically distributed servers, making it difficult to determine theactual location where the Personal Data are stored.App Store Connect (Apple Inc.)This Application is distributed on Apple's App Store, a platform for the distribution of mobile apps, providedby Apple Inc.App Store Connect enables the Owner to manage this Application on Apple's App Store. Depending on theconfiguration, App Store Connect provides the Owner with analytics data on user engagement and appdiscovery, marketing campaigns, sales, in-app purchases, and payments to measure the performance of thisApplication. App Store Connect only collects such data from Users who have agreed to share them with theOwner. Users may find more information on how to opt out via their device settings here.Personal Data processed: diagnostics; product interaction; purchase history; Usage Data; User ID.Place of processing: United States – Privacy Policy.Google Play StoreThis Application is distributed on the Google Play Store, a platform for the distribution of mobile apps,provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Dataprocessing.By virtue of being distributed via this app store, Google collects usage and diagnostics data and shareaggregate information with the Owner. Much of this information is processed on an opt-in basis.Users may opt-out of this analytics feature directly through their device settings. More information on how tomanage analysis settings can be found on this page.Personal Data processed: Usage Data.Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.Webflow (Webflow, Inc.)Webflow is a platform provided by Webflow, Inc. that allows the Owner to build, run and host thisApplication. Webflow is highly customizable and can host websites from simple blogs to complex ecommerce platforms.Personal Data processed: Trackers; Usage Data.Place of processing: United States – Privacy Policy – Opt out.Registration and authenticationBy registering or authenticating, Users allow this Application to identify them and give them access todedicated services.Depending on what is described below, third parties may provide registration and authentication services. Inthis case, this Application will be able to access some Data, stored by these third-party services, forregistration or identification purposes.Some of the services listed below may also collect Personal Data for targeting and profiling purposes; to findout more, please refer to the description of each service.Firebase Authentication (Google Ireland Limited)Firebase Authentication is a registration and authentication service provided by Google Ireland Limited. Tosimplify the registration and authentication process, Firebase Authentication can make use of third-partyidentity providers and save the information on its platform.Personal Data processed: email address; first name; last name; phone number; profile picture; social mediaaccounts ; username.Place of processing: Ireland – Privacy Policy.Registration and authentication provided directly by this ApplicationBy registering or authenticating, Users allow this Application to identify them and give them access todedicated services. The Personal Data is collected and stored for registration or identification purposes only.The Data collected are only those necessary for the provision of the service requested by the Users.Direct registration (this Application)The User registers by filling out the registration form and providing the Personal Data directly to thisApplication.Personal Data processed: phone number.Social featuresPublic profile (this Application)Users may have public profiles that other Users can display. In addition to the Personal Data provided, thisprofile may contain Users' interactions with this Application.Personal Data processed: city; company name; country; county; date of birth; email address; first name;gender; geographic position; last name; phone number; physical address; picture; profession; state.Inviting and suggesting friends (this Application)This Application may use the Personal Data provided to allow Users to invite their friends - for examplethrough the address book, if access has been provided - and to suggest friends or connections inside it.Personal Data processed: various types of Data.Firebase InvitesFirebase Invites is a social feature provided by Google LLC or by Google Ireland Limited, depending on howthe Owner manages the Data processing, that enables Users to share this Application. The sharing maycontain referral codes, or content from within this Application and may be done via email or SMS. Sharing istracked with Google Analytics for Firebase, which informs the Owner that the User has opened or installedthis Application via invite.Personal Data processed: various types of Data as specified in the privacy policy of the service.Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.Firebase Dynamic LinksFirebase Dynamic Links is a social feature provided by Google LLC or by Google Ireland Limited, dependingon how the Owner manages the Data processing. Dynamic Links are tracked within Firebase or GoogleAnalytics for Firebase, which informs the Owner about the details of the User journey to and within thisApplication.Personal Data processed: various types of Data as specified in the privacy policy of the service.Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.Tag ManagementThis type of service helps the Owner to manage the tags or scripts needed on this Application in a centralizedfashion.This results in the Users' Data flowing through these services, potentially resulting in the retention of thisData.Google Tag ManagerGoogle Tag Manager is a tag management service provided by Google LLC or by Google Ireland Limited,depending on how the Owner manages the Data processing.Personal Data processed: Trackers; Usage Data.Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.Traffic optimization and distributionThis type of service allows this Application to distribute their content using servers located across differentcountries and to optimize their performance. Which Personal Data are processed depends on the characteristics and the way these services areimplemented. Their function is to filter communications between this Application and the User's browser.Considering the widespread distribution of this system, it is difficult to determine the locations to which thecontents that may contain Personal Information of the User are transferred.Cloudflare (Cloudflare Inc.)Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.The way Cloudflare is integrated means that it filters all the traffic through this Application, i.e.,communication between this Application and the User's browser, while also allowing analytical data from thisApplication to be collected.Personal Data processed: Trackers; various types of Data as specified in the privacy policy of the service.Place of processing: United States – Privacy Policy.The rights of UsersUsers may exercise certain rights regarding their Data processed by the Owner.In particular, Users have the right to do the following:Withdraw their consent at any time. Users have the right to withdraw consent where they havepreviously given their consent to the processing of their Personal Data.Object to processing of their Data. Users have the right to object to the processing of their Data ifthe processing is carried out on a legal basis other than consent. Further details are provided in thededicated section below.Access their Data. Users have the right to learn if Data is being processed by the Owner, obtaindisclosure regarding certain aspects of the processing and obtain a copy of the Data undergoingprocessing.Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for itto be updated or corrected.Restrict the processing of their Data. Users have the right, under certain circumstances, to restrictthe processing of their Data. In this case, the Owner will not process their Data for any purpose otherthan storing it.Have their Personal Data deleted or otherwise removed. Users have the right, under certaincircumstances, to obtain the erasure of their Data from the Owner.Receive their Data and have it transferred to another controller. Users have the right to receivetheir Data in a structured, commonly used and machine readable format and, if technically feasible, tohave it transmitted to another controller without any hindrance. This provision is applicable providedthat the Data is processed by automated means and that the processing is based on the User's consent,on a contract which the User is part of or on pre-contractual obligations thereof.Lodge a complaint. Users have the right to bring a claim before their competent data protectionauthority.Details about the right to object to processingWhere Personal Data is processed for a public interest, in the exercise of an official authority vested in theOwner or for the purposes of the legitimate interests pursued by the Owner, Users may object to suchprocessing by providing a ground related to their particular situation to justify the objection.Users must know that, however, should their Personal Data be processed for direct marketing purposes, theycan object to that processing at any time without providing any justification. To learn, whether the Owner isprocessing Personal Data for direct marketing purposes, Users may refer to the relevant sections of thisdocument.How to exercise these rightsAny requests to exercise User rights can be directed to the Owner through the contact details provided inthis document. These requests can be exercised free of charge and will be addressed by the Owner as earlyas possible and always within one month.Additional information about Data collection and processingLegal actionThe User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading topossible legal action arising from improper use of this Application or the related Services.The User declares to be aware that the Owner may be required to reveal personal data upon request ofpublic authorities.Additional information about User's Personal DataIn addition to the information contained in this privacy policy, this Application may provide the User withadditional and contextual information concerning particular Services or the collection and processing ofPersonal Data upon request.System logs and maintenanceFor operation and maintenance purposes, this Application and any third-party services may collect files thatrecord interaction with this Application (System logs) use other Personal Data (such as the IP Address) forthis purpose.Information not contained in this policyMore details concerning the collection or processing of Personal Data may be requested from the Owner atany time. Please see the contact information at the beginning of this document.How “Do Not Track” requests are handledThis Application does not support “Do Not Track” requests.To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please readtheir privacy policies.Changes to this privacy policyThe Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on thispage and possibly within this Application and/or - as far as technically and legally feasible - sending a noticeto Users via any contact information available to the Owner. It is strongly recommended to check this pageoften, referring to the date of the last modification listed at the bottom.Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shallcollect new consent from the User, where required.Definitions and legal referencesPersonal Data (or Data)Any information that directly, indirectly, or in connection with other information — including a personalidentification number — allows for the identification or identifiability of a natural person.Usage DataInformation collected automatically through this Application (or third-party services employed in thisApplication), which can include: the IP addresses or domain names of the computers utilized by the Userswho use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, themethod utilized to submit the request to the server, the size of the file received in response, the numericalcode indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, thefeatures of the browser and the operating system utilized by the User, the various time details per visit (e.g.,the time spent on each page within the Application) and the details about the path followed within theApplication with special reference to the sequence of pages visited, and other parameters about the deviceoperating system and/or the User's IT environment.UserThe individual using this Application who, unless otherwise specified, coincides with the Data Subject.Data SubjectThe natural person to whom the Personal Data refers.Data Processor (or Data Supervisor)The natural or legal person, public authority, agency or other body which processes Personal Data on behalfof the Controller, as described in this privacy policy.Data Controller (or Owner)The natural or legal person, public authority, agency or other body which, alone or jointly with others,determines the purposes and means of the processing of Personal Data, including the security measuresconcerning the operation and use of this Application. The Data Controller, unless otherwise specified, is theOwner of this Application.This ApplicationThe means by which the Personal Data of the User is collected and processed.ServiceThe service provided by this Application as described in the relative terms (if available) and on thissite/application.European Union (or EU)Unless otherwise specified, all references made within this document to the European Union include allcurrent member states to the European Union and the European Economic Area.CookieCookies are Trackers consisting of small sets of data stored in the User's browser.TrackerTracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tagsand fingerprinting - that enables the tracking of Users, for example by accessing or storing information onthe User’s device.Legal informationThis privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 ofRegulation (EU) 2016/679 (General Data Protection Regulation).This privacy policy relates solely to this Application, if not stated otherwise within this document.Latest update: July 27, 2022