We Are Caring is a Singapore employment agency licensed by the Ministry of Manpower (MOM) under EA licence 15C7788. It helps families hire domestic helpers ethically: helpers pay no placement fee and have no salary deductions. Every family works with a dedicated consultant from the first call to the end of the contract, and every fee is published.
Free 15-minute video call at a time that suits you.
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We handle the papers, the timing and the permit, and talk your new helper through it.
"…they proposed an affordable, convenient solution within minutes plus they were able to reassure our new helper in her native language that everything would be ok."
Hiring a transfer helper
Bring her to us and we do the paperwork, with the same fees as any other hire.
"I found a helper from another platform and they are helping me with the paper work. Fion was very helpful and nice…"
How it works
You interview candidates directly, and your consultant keeps things moving. Processing takes a week or less for a transfer, and 3 to 4 weeks for a helper from the Philippines or Indonesia.
"We needed help within a very short notice (1 month) and they made it happen for us at a very reasonable cost with no loan needed for the helpers."
Hire a helper
Your consultant explains each step before you commit to anything.
"As a first-time employer of a MDW, they guided me through the process and successfully placed a helper that has integrated well into our home."
Ministry of Manpower (MOM) requirements for employers
We help you find a helper with the right experience for elderly care.
"I urgently needed to hire a maid for my elderly parents… I found Sam particularly helpful and patient in offering me advice, and explaining the process in Singapore."
Hire a helper
Between Singapore and Hong Kong, we handle both ends of the move. For France, Caring Recrutement takes over.
"They assisted us with obtaining a work permit in both Singapore and Indonesia for our helper, who has been with our family for the past 5 years…"
Moving with your helper
When you book a consultation, one of these people becomes your dedicated consultant, from the first call to the end of the contract.
Recruitment Consultant · hiring from the Philippines
EA personnel reg. no. R25159085
English, Mandarin
"excellent and clear in his communications, making sure all my (many) questions were answered" WJ Choong
Book a call with Brian
Growth Manager · hiring from Indonesia
EA personnel reg. no. R2095330
English, Malay
"a genuine honest person… not very pushy at all" Noria Akip
Book a call with Sam
Recruitment Manager · relocation specialist
EA personnel reg. no. R23112786
English, Mandarin
"professional, prompt and helped us every step of the way" Erin O'Connor
Book a call with Edmund
Operations Manager
EA personnel reg. no. R22106883
English, Mandarin
"very helpful and nice" Nigel Teo
Book a call with Fion
Recruitment Consultant
EA personnel reg. no. R22107712
English, Malay
"She arranged a call quickly and took the time to answer all my questions in detail." J. Elfina
Book a call with Mallory
Recruitment Consultant · transfer hiring
EA personnel reg. no. R25157559
English, Mandarin
Book a call with Kok HaoRecruitment Consultant · transfer hiring
EA personnel reg. no. R26161643
English, French
Book a call with MargauxBook a free consultation and we will match you with the right consultant.
Book a free consultationDownload the app and discover the available candidates. Browse the helpers available now in the We Are Caring Hire Helper app, with their videos and references.
Post your job ad with a pass. Upgrade to Premium to reach helpers already in Singapore, or to VIP to have our consultants shortlist candidates for you.
Meet the candidates at your convenience, online or at your home.
We do the paperwork. Contract, safety agreement, work permit, maid insurance and security bond guarantee. A week or less for a transfer; 3 to 4 weeks for a helper from the Philippines or Indonesia.
We keep checking in. With you and with her, for as long as she works for you.
"Interviews were easy to arrange and it's direct with the helpers so we can independently assess fit and language."
"Even after my helper arrived (with no unexpected delays), We Are Caring continued to check in with us."
Not sure which route fits your family? Talk it through with a consultant
"They even called me to ask for the feedback of my employment after few months of being employed."
"…they the one who assist me and gave full support until I found a new family, they are kept checking if I am okay!"
"Ngarahin banget, jelas, sabar, dan gak ada potongan sama sekali"Very guiding, clear, patient, and no deductions at all. (translated from Indonesian)
Nur Haslishah (EA personnel reg. no. R25128943), Community Manager, is the helpers' contact at We Are Caring. She speaks English and Malay.
Helpers placed by We Are Caring pay no placement fee and have no salary deductions.Why this matters
Source: Ministry of Manpower (MOM) Employment Agencies Directory, 7 Oct 2025 – 7 Oct 2026 · Certified B Corp since January 2023
"For employers: take a look at MOM's EA directory and filter by retention rate, transfer rate, placement volume, and agency experience."
"A special mention of their App which allowed you to review resumes of the candidates, photos of dishes they have cooked(!), as well as watch their short videos - this was super useful!"
Contact candidates with a 30-day pass. Pass options are on the costs page.
Every fee is on our costs page: our service fee, each third-party fee, what you pay each month and the app passes. Nothing is added later, and helpers pay nothing.
"Their pricing was straightforward with no hidden fees, which gave us a lot of peace of mind throughout the process."
Selected reviews
"The app is easy to use, it provides enough info for us to decide who we'd like to interview… Our helper also said the same and she was also very happy about the service."
"We needed a helper after our first child was born, and We Are Caring made the process simple and smooth!"
"From start to finish, it was a seamless experience. Everything was transparent, straight forward, and fuss-free."
Our open salary dashboard shows what helpers actually earned, by nationality, experience and hiring type.
| Company | We Are Caring Pte Ltd, Singapore, operating since January 2016 |
|---|---|
| Licence | Ministry of Manpower (MOM) employment agency licence 15C7788, held for 10 years |
| Fees for helpers | None: no placement fee, no loan, no salary deductions |
| Fees for families | One published service fee and third-party costs at cost, all on our costs page |
| Retention | 73.29% of helpers stay with the same employer for at least 6 months (industry average 62.81%) |
| Work permits approved | 1,081 in the past 12 months (industry average 48) |
| Processing time | A week or less for a transfer; 3 to 4 weeks for a helper from the Philippines or Indonesia |
| Your consultant | One dedicated consultant from the first call to the end of the contract. Our consultants speak English, Mandarin, Malay and French |
| Recognition | Certified B Corporation since January 2023 · raiSE Leading Social Enterprise · DBS Foundation grantee, 2021 |
| Apps | We Are Caring Hire Helper, for families · We Are Caring Find Jobs, for helpers |
| Hong Kong | We Are Caring Hong Kong Limited, Hong Kong EA licence 82091 |
| Office | 61 Killiney Road, Level 2, Singapore 239522 · Monday to Friday 9am–1pm and 2pm–6pm; Sunday 9am–1pm and 2pm–5pm |
| Contact | +65 3163 4636 · support@wearecaring.com · WhatsApp for families +65 8173 7961 · WhatsApp for helpers +65 8073 8399 |
We Are Caring Pte Ltd is an employment agency in Singapore, licensed by the Ministry of Manpower (MOM) under EA licence 15C7788, that places domestic helpers with families. It is a certified B Corp and charges helpers no fees. Its subsidiary, We Are Caring Hong Kong Limited, operates under Hong Kong EA licence 82091.
Yes. We Are Caring holds employment agency licence 15C7788 from the Ministry of Manpower (MOM) and has been licensed for 10 years. You can check the licence and our retention figures in the Ministry of Manpower (MOM) Employment Agencies Directory.
No. We Are Caring charges helpers no placement fee, offers no loans and makes no salary deductions. Helpers receive their full salary from their first month of work.
Every fee is published on our costs page: the We Are Caring service fee, each third-party fee, and what you pay each month once your helper starts. Helpers pay nothing.
Yes. The We Are Caring Hire Helper app shows candidate profiles with videos. A 30-day pass lets you contact candidates, and the VIP pass adds a shortlist handpicked by our team. Pass options are on our costs page.
Once you have chosen your helper, We Are Caring's processing takes a week or less for a transfer, and 3 to 4 weeks for a helper hired from the Philippines or Indonesia.
We Are Caring never charges helpers anything: no placement fee, no loan, no salary deduction. Find jobs with Singapore families in the We Are Caring Find Jobs app.
Start with a free 15-minute video call. No commitment.